News

System update
07 June 2018

An updated version of the Get Information About Schools (GIAS) service has been released to all users. You do not need to take any specific action.

As with previous system updates, this release includes fixes to known bugs and delivers some back-end improvements.

Feedback is very important to us and whilst we are not able to respond to everyone, it allows us to concentrate on the improvements that users need. For instance, users told us that they would find it helpful to choose which data fields are in their download and we have made this available in this release.

If your views of the service change as we deliver further enhancements then we encourage you to complete our survey again by clicking here

How to get help:

A frequently asked questions page is now available and this will detail the most common queries; you should consult this prior to contacting us. If you identify a specific fault or are unable to complete a required action after consulting the FAQs, you should complete a service request. Please provide us with full and specific details of the action you could not complete along with details of any error messages.


System update
28 March 2018

An updated version of the Get Information About Schools (GIAS) service has been released to all users. You do not need to take any specific action.

This release fixes known bugs and includes a number of improvements to the service including:

  • location data updates
  • location maps available for all sites on group pages
  • ability to record additional addresses for independent schools
  • ability to record a corporate contact for all multi-academy trusts
  • inclusion of links to the Compare Schools Performance pages
  • sortable columns for all data tables
  • when converting single academy trusts, the original school will be added to newly created multi-academy trust
  • establishment groups that are closed will be more clearly marked as such with a banner at the top of the page

We have also implemented some back-end enhancements that may not be immediately visible to users but will increase the usability of the service. For example, action buttons will not be available to click until the completion of an appropriate action. These enhancements will also improve the stability and speed of the service.

Users are encouraged to continue to provide us with feedback about general use of the service. Whilst we cannot respond to everyone, we do take actions based on user feedback - please complete our survey by clicking here. If your perception of the service changes you can complete this again to tell us.

If you identify a specific fault or are unable to complete a required action, you should complete a service request. Please provide us with details of the action you could not complete along with details of any error messages.

Important note: We remind users of the downloads page that provides all establishment data which is also split by academy/maintained schools, children’s centres and establishment groups. These files are quicker to download when compared to using the search and filter functionality.


Updating records to use services linked to Secure Access
26 October 2017

Secure Access requires users to update and/or confirm that their ‘EduBase’ record is correct within specified time periods. Until this action is completed, the availability of other services (including S2S, COLLECT, RAISE/ASP) that are controlled by Secure Access will be limited.

As Get Information about Schools (GIAS) is now live, it is your establishment GIAS information that you should update. You should read references to ‘EduBase’ in this process as GIAS.

To update your establishment information on GIAS please do the following:

  • Log into Secure Access and make sure that you are on your account home page
  • Click on Get information about Schools in your list of available services
  • You should then be taken to your establishment information page on GIAS. If instead you are taken to a public search page for the site you will need to click on 'Log in' at the top of the page (you should see this in a black margin). Provide your Secure Access login details and this will take you to your establishment information.
  • Check your establishment details and you should now be able to edit them
  • Edit your establishment information if necessary
  • If you are satisfied that your establishment information is up to date, confirm the details. There should be a confirm details button either in the 'Details' tab on your establishment information page or just above the 'Details' tab
  • Go back to Secure Access once you have confirmed the details. Refresh your page by pressing F5 or clicking on the 'Home' button at the top of the page
  • Your establishment details will be correct and you should have access to your services again.

If the above does not work or you require further assistance then please let us know by logging a web form here: https://form.education.gov.uk/fillform.php?self=1&form_id=AH8ogiDeAfD&noLoginPrompt=1


System update
23 October 2017

A further release of the Get information about schools system is now available. You do not need to take any actions for these improvements to take effect.

This release includes functionality to help interrogate data within the service as well as minor bug fixes and improvements to back office support. You can now use the following functionality:

  • improved search within change history
  • sortable table columns
  • select all option added to search filters
  • search within establishment filters
  • additional download files
  • option to include links data in downloads

Please continue to send us your feedback about the site by using the link at the top of the page. This allows us to identify trends and supports our prioritisation of service improvements.

If you need assistance to complete a task, please use our guidance pages. If you still can’t complete a task, contact our helpdesk using this form.

For issues with passwords or logging on to Secure Access please see this help page.

Important action for Web services users only

Web services users should update their settings to point to this new location:

http://ea-edubase-api-prod.azurewebsites.net/edubase/schema/service.wsdl

All users must migrate to this new location, as we will disable the current service in the coming weeks. All existing user names and passwords will continue to work.

We will contact known users directly but we advise that you plan to make this change as soon as possible.

If you do not use Web services then you should ignore this message.


System update
6 October 2017

A further release of the Get information about schools system is now available. You do not need to take any actions for these improvements to take effect.

Our previous release fixed a number of known issues and some problems affecting specific users. Since then we have been working on enhancements to the way the service works and we have based these improvements on the user feedback that we have received. These enhancements include:

  • Search functionality:
    • results can now be shown on a map
    • removal of the ‘Pre LGR’ local authority which will make it easier to search for establishments by local authority
    • search filters are now listed alphabetically
  • Downloads:
    • An increase in the number of files that can be downloaded in both .cvs and .xls formats
    • Single group details can now be downloaded
  • Improvements for internal users

Please continue to send us general feedback about the site by using the link at the top of the page. This allows us to identify trends and supports our prioritisation of service improvements.

If you need help to complete a task, please use our guidance pages. If you can’t complete a task, contact our helpdesk using this form.

For issues with passwords or logging on to Secure Access please see this help page.


System update
29 September 2017

An updated version of Get information about schools is now available. You do not need to take any action for these improvements to take effect.

This release contains a number of service improvements to address functionality and usability issues including:

  • Postcode search
  • Governor details – both viewing and editing records
  • Establishment filters
  • Login problems

This release will also address specific issues experienced by some GIAS users.

If you encounter any problems while using the site please refer to the guidance in the first instance. If this does not resolve your query then please contact our helpdesk using this form.

You can continue to provide us with general feedback via the link at the top of the page.


Progress update
18 September 2017

Get information about schools is now available for all users. All data that was in EduBase at 5pm on Friday 15th September has been migrated to the new service.

Users can view the majority of information available in the service without a password. If you previously had a password to access EduBase, use the same login details (via Secure Access) to access the service and make changes.

We will continue to review the service and to deliver further improvements. Details of some of the areas that we have already committed to are included in the development update. You can contribute to this work by continuing to send us feedback via the link at the top of the page.

If you need support, guidance material is available here. If you can’t find what you need, contact our Helpdesk by completing the Data Collections Service Request form


Progress update
30 August 2017

We will launch Get information about schools on Monday 18 September. This service will become the primary source of school data from that point replacing the current EduBase system.

In preparation for this launch, users should stop making updates to EduBase from 5pm on Friday 15 September as the database will be frozen and data transferred to the new service. All existing credentials (managed through Secure Access) will continue to be valid once the new service is live and will provide the same privileges as they currently do. The feedback we have received so far on the test version is proving useful and we encourage users to continue to complete targeted test scripts or provide feedback via the general ‘feedback’ link.

We have released a further and final version of the test system that allows users to update shared governor information. Following the launch of Get information about schools, we will look to deliver further enhancements and functional improvements – a list of those that we have committed to so far is available here.


Progress update
14 August 2017

Many thanks to those of you who continue to provide feedback through the general ‘feedback’ link and respond to our targeted test scripts. If you haven’t given feedback yet, you still have a few weeks before we switch off Edubase2 and make ‘Get information about schools’ the primary source for establishment data. We’ll let you know the exact timing of this shortly, so please continue to check this news page for further updates.

We have released a further update to the system that includes general service improvements as well as enhancements to the download functionality and ‘Create new federation’, ‘Create new school trusts’ and ‘Create new sponsors’ tools. We are continuing to develop shared governance and other functionality. An updated list of the areas being worked on is here; we’re not looking for feedback on these areas at this time.


Progress update
28 July 2017

Thank you to those users that have provided us with feedback whether this has been through our targeted test scripts or through the general ‘feedback’ link displayed on the site. Testing continues and whilst we are unable to respond individually, we welcome further feedback. If you have been sent a test script it would help us if you complete this as soon as possible after you receive it.

We have released an update to the system that includes a number of service improvements such as the relaxation of certain obfuscation rules and improvements to response times. Some issues remain around shared governance in particular and we continue to work on fixes for these. An updated list of the areas with known issues is here; feedback on these areas is not needed at this time.


Initial release
17 July 2017

We need your help to test the system and provide feedback. You can click on the ‘feedback’ link at the top of each page. Use this to tell us what you were trying to do and any difficulties such as errors or missing functionality you encountered.

Key stakeholders who have already been helping us to develop the new service will shortly receive test scripts. These scripts will detail specific tasks to be completed and should be used to ensure the new service meets your needs. We’ll send specific messages including log-on credentials to those of you selected in the coming days and weeks.

We can’t respond to all feedback but we’ll add updates to this news page during the familiarisation period.

Development of the system will continue during the familiarisation period and you’ll also see the release of additional functionality. We’ll also add information about this extra functionality and details of the full release to this news page when available.

Some aspects of the Get information about schools service include known issues that continue to be developed in advance of the full release. A list of the areas with known issues is shown below and we will update this list as functionality increases. Feedback on these areas is not needed at this time.

About the Get information about schools service

Welcome to the Get information about schools service.

This service replaces the previous EduBase system. You can use it to find details about schools, children’s centres, academy trusts and sponsors, and school federations in England. Some information about Welsh establishments is also available.

Establishments can also update their records using this service.

All content is available under the Open Government Licence v3.0, except where otherwise stated. The Open Government Licence does not cover personal information as defined in data protection legislation. Any personal information that is processed further by any organisation for other purposes will be subject to the terms of data protection legislation.